General Terms and Conditions

General Terms and Conditions 

General Terms and Conditions 

Welcome to animedragonsshop.com although our website is simple, easy and convenient, we require as your obligation to read and acknowledge our terms and review our privacy policies.

APPLICABLE LAW. By using the Sites, you agree that the laws of the state of Georgia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Anime Dragons .

Products, Contents and Specifications
animedragonsshop.com will do its best to provide accurate description on all certain weights, measurements and similar descriptions are approximate and are provided for convenience purpose only. All feature, content, specifications, products and price of products. Services described or depicted on www.animedragonsshop.com are subject to change at any time without notice. Animedragonsshop.com will not warant that product descriptions, quantities in stocks, prices or other contents of the product accurate, reliable or contents. If a product is not described by the site as received, please contact us asap.

Prices
all prices are subject to change without notice. Our prices are based from current market activity to provide you a very competitive and reasonable pricing. In the event a product price is listed incorrectly due to typographical error or error in pricing information received from our vendors, Anime Dragons  shall have the right to refuse or cancel any orders placed for any product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, animedragonsshop.com will promptly refund the amount charged to your credit card if applicable.

Shipping Rates
all shipping rates are pre calculated by the company for Both Domestic And International orders. Our  shipping method normally covers the standard shipping time frame for 5-7 days for Domestic orders, 2-3 days for Domestic express orders and 7-21 days for International orders. 


Our couriers provider are either the UPS, U.S.P.S. or FedEx. We do reserve the right to modify the rules on the shipping policy depends on the shipping rates from the courier providers. 

We accept Both Domestic And International orders all orders see our contact page to message us either by DM us at our Social network sites or email to us and we will provide you the pricing details by Square or Stripe invoice. We offer free shipping services for Domestic (United States) which is guarantee up to 5-7 days depends on the address from the buyer in the United States. Customers in the United States must place orders above $40.00 in order to qualify for free Domestic shipping. For our Regular Domestic Express shipping services or the express shipping time is 2-3 days depends on the buyer's address. Please note the shipping rates are automatically calculated from our shipping providers varies depends on you address and the country that you've provided for International Shipping services. Foreign customers are responsible for both duties fees and Customs from there respected country that is ordered from. While delivery time for International orders are within 7-21 days depends on the address from the buyer that has provided for and the country that you ordered from. 

For the delivery time on the Domestic Express (United States) orders are within 2-3 days depends on the address from the buyer that has provided.

For the delivery time on the Domestic (United States) orders are within 5-7days depends on the address  from the buyer that has provided.

We also offer free shipping to our Customers in Canada by placing order over $100.00 US Dollar. The shipping provider is U.S.P.S.

We offer Free shipping to our international customers (excluding both Canada and the United States) by placing an order over $150.00 US Dollar. The shipping provider is U.S.P.S.


For the delivery time on the International Orders are within 7-21 days depends on the address from the buyer that has provided.

We do not add insurance of the order you made. But if desire for adding insurance of your package. Contact us and we will provide you the pricing detail for insurance for the order you made. All orders are guaranteed with tracking numbers to provide delivery assurance to our customers. 


Privacy 
To assists us with our goal to achieve the highest quality of products and services, we use data from our interactions with you and other customers. Your privacy is a priority to us, and to ensure that your personal information is handled in a safe, secure, and responsible manner company policies are constantly reinforced by management. We have Outline this privacy policy below to inform you what kind of information we collect, how it is processed, with whom it may be shared, and how you my access some of the information you provided us as we continue to improve and develop animedragonsshop.com, our privacy policy may be altered at any given time. Please use this page as a reference for the most current details regarding our online policies. 

Usage of Information 
We will collect information for the usage of:
Competing your purchase transactions. Keep you informed about the status order. Providing the service you requested. Sending you our catalogs and other promotions via e-mail. Improving our merchandise selections, customer service, and overall shopping experience.

Payment:

All prices are in US $. Visa/Mastercard are accepted through Square. All Square payment can be paid directly through our checkout. IMPORTANT: Please make sure your shipping address matches with the Square shipping address you chosen. Same policy apply if paying by using either Bitcoin or Etherum if paying in person. Our Online Shop will only Accept Bitcoin for now. 

Sale Tax:  All orders are subject the State of Georgia's 7.00% sales tax

Return policy: Unopened products can be returned or exchanged for the original purchase price within thirty (30) days of the date of your shipment.  Publishers change specifications on items and animedragonsshop.com can not be responsible for typographical or pricing errors and/or any inaccuracies in product descriptions, imagery and specifications provided to us by publishers.
If an item in your order was defective or damaged upon arrival, please contact us as soon as possible. All of the products that we sell are new and factory sealed unless otherwise noted on the item page.

Cancellation: please email to animedragons.russelljones@gmail.com or rjones@animedragonsshop.com if you would like to cancel an order. For order that have not been “shipped”, we will cancel your order and if your order has been paid for, we will issue a refund. Please allow 1-2 days for refund to issue. For orders that has been “shipped”, please resend the package back to return address. When your order is return to us, we will consider the order as “return” and refund you for the product(s) returned and not the shipping cost related to order. For the pre-orders please see the Pre-order section. 

Lost, stolen, damage packages:

Although these situation rarely occur, they are uncontrollable by Anime Dragons supervision once the package is handled by the selected couriers. We trust our couriers to deliver the package promptly and safely, however we will package and handle the orders with care and concern. Our couriers provided services to protect against lost, stolen or damage packages. For peace of mind and safety, we suggest you select service which provide insurance. With insurance should you package be deemed to be any above the situation by a manager and not tracked as “delivered” by the couriers, if available at the time, we will able to re-issue method another order of the same conducts. If its untraceable and uninsured  method, it is under at customers' understanding that they are taking the risk and chance of a lost stolen or damage and that Anime Dragons will not be liable to replace, reship or refund the package. If your package is traced as “delivered” and no one at the destination has received the package, please contact your nearest courier to report the problem. We reserve the right change, modify or  amend our policies at any given time. Check our privacy policies page for periodically for any changes. Should there be any questions that we did not cover please feel free to email animedragons.russelljones@gmail.com or russell.jones@animedragonsshop.com thank you very much for your support. We look forward to providing you with service! ANIME DRAGONS! 

Order Pick Up:

Our pick up orders are for orders within the State of Georgia. When place a pick up order. Please provide your name, address, email and phone number so we will notify you to pick up your orders. Be sure to visit our store at this address.

Online Return Policy

On any order you wish to cancel must contact the company ASAP. Otherwise if shipped, you must wait until it arrives to your address that has been provided. The customer is responsible on paying the return cost. Please see our Domestic and International Order Policies for more details .

Domestic orders:

We Accept return within 30 days of the original receipt. It must be in the exact same condition (unopened) as it was sent. Please contact by email russell.jones@animedragonsshop.com if it was due to the company error (i.e. send you the wrong merchandise) we will refund you the shipping cost. However if the return is not due to the company error, we will refund you the amount of the unopened product(s) but not the shipping cost related to the merchandise. Refund will be issue within 1-2 days.

Please not on all other merchandise such as wall scrolls, Plushes, Collectible figures will be accepted for return within 30 days of the original receipt that you ordered. And it must be unopened unless proven defective.

International orders 

Same details on the refund process, the details on all other merchandise from domestic orders and the contact details but you have within 30 day of the day that you've received the order to return them back.


In Stock
Order this item now! This item is currently in stock in our warehouse. If you order it today, we will send you an Order Confirmation e-mail. We will then verify that the item is actually in stock and if so, we will send you a second (Order Status) e-mail, charge your credit card, and process your order. Note: Because multiple clients might order the same item at the same time, it is possible that an item shown as “In Stock” might sell out from the moment you order to the time we confirm its presence in our warehouse. Should this occur and the item no longer be available, we will notify you and your credit card will not be charged. 
Coming Soon!

Pre-Order
Pre-order this item now! Although this item may arrive at any time, we expect the manufacturer to release it in the month and year listed next to the item (for example, October 2009). Please note that this date is subject to change at any time due to possible, and often likely, manufacturer delays. Therefore, after you order, Pre-orders are charged immediately after they are placed. Once completed, changes to payment information and credit cards will not affect your order. 
 We ship on a first-come, first served basis, so your order will be processed and shipped in the order it was received. 
Our Restocking fee when you decide to cancel your pre-order 15% of the price of the pre-ordered merchandises. We  reserve the right to enforce the policy. Please note that this policy will be updated at some point in the future. Should you have any questions lease email us @ russell.jones@animedragonsshop.com or inbox us at our social network sites. 


Temporarily Out of Stock
Order this item now! This item is scheduled to return to stock soon. However, manufacturers do not guarantee the availability of their merchandise and estimated arrival dates may change. Therefore, after you order, please check your account for updated availability information. We will not charge your credit card until the item comes in stock. 
Sold Out
This item is sold out and no longer available to order. We do not expect any further shipments of this item and are keeping it on our website for informational purposes only. 

Cancelled
This item is not available for purchase. We are keeping it on our website for informational purposes only. The manufacturer has informed Entertainment Earth that this item has been cancelled and never manufactured. If you previously ordered it, we will cancel your order for you. 

Pre-Sold Out
This item sold out before it arrived and is no longer available to order. We are keeping it on our website for informational purposes only. “Pre-Sold Out” means that all units we plan to receive from the manufacturer have already been ordered by our clients. We expect the manufacturer to release this item in the month and year listed next to the item (for example, October 2009). However, please understand that delivery times are unpredictable and can vary greatly. If you have this item on order, please check your account for updated availability information. We will not charge your credit card until the item comes in stock

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